Privacy policy

Privacy Policy

Last updated: 20/2/2026

At From The Bride and Groom (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal data with transparency and care.

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://fromthebrideandgroom.com.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages viewed and interaction data

When you make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number (if provided)

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Provide customer support

  • Communicate with you about your order

  • Improve our website experience

  • Detect fraud and security risks

  • Send marketing communications (if you opt in)

3. Advertising & Tracking Technologies

We use third-party advertising and analytics tools to better understand our customers and provide relevant advertising.

These may include:

  • Meta (Facebook & Instagram) Pixel

  • Meta Conversions API

  • Google Analytics

  • Shopify analytics tools

These tools collect information about:

  • Pages visited

  • Products viewed

  • Add-to-cart actions

  • Purchases completed

This information helps us measure the effectiveness of our advertising and show you relevant ads on platforms such as Facebook and Instagram.

Meta may use cookies and similar tracking technologies to match your activity on our website with your Facebook or Instagram account.

You can control how your data is used for advertising by adjusting your settings within your Facebook or Instagram account.

4. Sharing Your Information

We share your information with trusted service providers, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping providers

  • Advertising platforms such as Meta

We do not sell your personal information.

5. Data Retention

We retain order information for our records unless and until you ask us to delete it.

6. Your Rights

If you are a resident of certain regions (including the UK and EU), you have the right to:

  • Access personal data we hold about you

  • Request correction or deletion

  • Object to processing

  • Withdraw consent

To exercise these rights, contact us at:

info@fromthebrideandgroom.com

7. Cookies

We use cookies to:

  • Improve website functionality

  • Track advertising performance

  • Analyse visitor behaviour

You can disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

9. Contact Us

For more information about our privacy practices, please contact us at:

Email: info@fromthebrideandgroom.com
Website: https://fromthebrideandgroom.com